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Terms and Conditions + Informations


General Terms Conditions

the terms of are subject to all of our businesses.With a purchase order and receipt of the goods, they shall be deemed accepted. (Deviations from our terms and conditions will be effective only if we confirm them in writing).

1. Pictures + Text : Pictorial material and text from our online shop are allowed without permission from us, neither copied, printed or otherwise disclosed to third parties. (© Copyright) Failure, this will be punished and prosecuted.

Sale of Alcoholic Products : may only be sold to persons over 18 years !

2. Prices : The prices are in Swiss Francs (CHF) incl. 7,7% VAT. Price corrections can be made by us at any time. The sales price specified at the time of placing an order in the online shop is decisive

3. Revocation : Sending the Revocation by E - Mail to :

4. Cancellation of an Order : please contact us by E - Mail

5. Refund Policy Switzerland : We have a 14 - day right of return after the date of order. If you send us back damaged or worn out products, we will deduct an amount of the sales price determined by us. Please return the product to us without defect and in original packaging! The costs for exchange - returns - wrong orders are to be paid by the customer

ATTENTION : no right of return for orders from abroad !

6. Refund : For this we need your payment connection, with IBAN and BIC number

7. Payment reminder + reminder costs : If the payment period expires, we will kindly ask you to remit the outstanding invoice immediately with a payment reminder. If this request is ignored, the dunning process becomes active : costs per dunning CHF 20.-

8. Legal action : We reserve the right to forward this to our debt collection agency if we fail to comply with our dunning procedure. The orderly initiation of legal proceedings is triggered and all costs are charged to the debtor

9. Reservation of proprietary rights : All the Products remain our property until full payment

10. warranty : We guarantee perfect products. Color nuances as well as nature-related structures are no reason for a complaint

11. Data processing + data protection law : The data resulting from the registration will be stored for internal use only. No data will be transmitted to third parties, we comply with the Swiss Data Protection Act

12. Disclaimer : If products we offer are not used properly and result in material damage of serious consequence / personal injury we shall not be liable for any and all liability claims

13. Place of fulfillment + jurisdiction : Place of fulfillment and jurisdiction of is the registered office in Biel / Bienne. It is exclusively Swiss law



2. Delivery + Shipping Switzerland :

Private Persons : Order only on advance payment
Companies : Order on advance payment or invoice

(Invoices are payable within 14 days without deductions)

> Up to 250.- purchase CHF 10.-

> Free shipping from CHF 250.-

From where is delivered : ex stock Biel
Who is the forwarder : DPD Courier or Swiss Logistics


3. Delivery + Shipping Abroad :

Private Persons : Order only on advance payment
Companies : Order only on advance payment

Invoicing for international trade is always in Swiss francs. (CHF)

Shipping to the following Countries :

> Germany CHF 35.-

> Holland CHF 35.-

> Belgium CHF 35.-

> Austria CHF 35.-

> France CHF 35.-

> Italy CHF 35.-

Other countries on request

From where is delivered : ex stock Biel
Who is the forwarder : DPD Courier or Swiss Logistics

Customs clearance costs : We deliver all our packages DAP free, there may be fees in your country for the importation of trade goods, these are therefore to be paid by the buyer